Patient Reviews and
Testimonials
Our patients kindly share their experiences so you can learn what to expect when you visit us. The remarks below come straight from the people we care for every day, highlighting our commitment to friendly service and skilled eye care.
Our Specialists
Select a Doctor to View Their Reviews
Dr. Joseph L. Conway
MD
Ophthalmology
Dr. Donna L. Densel
MD
Ophthalmology
Dr. Suresh Mandava
MD
Ophthalmology
Dr. William S. Potter
MD
Ophthalmology
Dr. Jerry W. Tsong
MD
Retina
Dr. Sofia Ribolla
O.D.
Optometry
Dr. Bella Wolf
M.D.
Cornea & Cataract Surgery
Dr. Rebecca A. Shields
M.D.
Glaucoma & Cataract Surgery
Dr. Gabe Shakarov
M.D.
Cataract & Glaucoma Surgery
Dr. Joseph L. Conway, MD
Patients praise Dr. Conway for his attentive manner, clear communication, and effective treatments.
Staff very warm, friendly and professional. Dr. Conway was fantastic: thorough, patient, listened well, friendly, and, most importantly, successfully relieved my pain.
Marla E.
The staff is always courteous, and Dr. Conway is sweet and never makes me feel rushed.
Nina S.
Everyone was above and beyond nice. I arrived 15 minutes early to fill out paperwork and instead of making me wait, they took me straight in.
Linda C.
The visit was totally professional. I understood everything being said and went directly to the pharmacy to purchase the necessary drops.
Barbara W.
Staff very warm, friendly and professional. Dr. Conway was fantastic.
Marla E.
The staff is always courteous, and Dr. Conway is sweet.
Nina S.
Warm and Friendly Staff
Visitors often mention how welcomed they feel from the moment they arrive.
Personalized and Thorough Care
Dr. Conway's detailed evaluations and genuine interest stand out in many reviews.
I loved Dr. Conway. He was extremely personable and friendly. He took the time to learn more about me and have conversation.
Amanda P.
Very satisfied with Dr. Conway and staff. He gave me a feeling of sincere interest with my present medical and eye problem.
Irene S.
Dr. Conway is always insightful analytically, seeking diverse viewpoints in problem-solving as well as providing excellent directions for medicating methodologies.
Carol B.
I feel very lucky to have Dr. Conway as both my ophthalmologist and to address those pesky wrinkles.
Theresa H.
I loved Dr. Conway. He was extremely personable and friendly.
Amanda P.
Very satisfied with Dr. Conway and staff.
Irene S.
I had surgery two weeks ago with Dr. Conway and I've been impressed with how his staff tucked me in for last-minute visits when I had a concern.
Mary K.
I'm happy that the appointment I was scheduled for took place on time.
Deborah D.
I had surgery two weeks ago with Dr. Conway and I've been impressed.
Mary K.
I'm happy that the appointment took place on time.
Deborah D.
Efficient Appointments and Follow-Up
Timely visits and responsive follow-up care matter to our patients.
Dr. Donna L. Densel, MD
Reviews for Dr. Densel highlight her compassionate approach and professional expertise.
Dr. Densel is a gem. I was referred by a friend a few years ago.
Ronnie G.
My doctor, Donna Densel, is a true professional, concerned, considerate, gentle, caring in her demeanor.
John K.
I have great respect for Dr. Densel. She is extremely smart, gracious and professional.
Anne S.
Love Dr. Densel. Great doctor, very responsive and informed.
Doris F.
Dr. Densel is a gem. I was referred by a friend.
Ronnie G.
My doctor, Donna Densel, is a true professional.
John K.
Compassionate Expertise
Patients value the kindness and skill Dr. Densel brings to every visit.
Professional and Welcoming Environment
Many comments reflect the positive atmosphere in the office.
A very welcoming and efficient atmosphere is pervasive and the professionalism is outstanding.
Susan K.
I always enjoy coming for my appointments. I feel welcomed and everyone shows genuine concern for how I have been.
Deborah P.
I'm very happy with the practice and everyone is always very pleasant and professional.
Peter O.
I was extremely satisfied with the professional, personal attention I received in all phases of my examination and evaluation. It's the best.
David B.
A very welcoming and efficient atmosphere.
Susan K.
I always enjoy coming for my appointments.
Deborah P.
I drive from Massachusetts to see Dr. Densel because I feel very confident in her caring for me and the long-term health of my eyes.
Patricia B.
I was extremely satisfied with the professional, personal attention I received in all phases of my examination and evaluation. It's the best.
David B.
I drive from Massachusetts to see Dr. Densel.
Patricia B.
Long-Term Trust and Confidence
Patients travel far and return for years because of the care they receive.
Dr. Gina F. Gladstein, MD
Dr. Gladstein earns high marks for her thorough explanations and caring follow-up.
Dr. Gladstein is an exceptional physician. I always know that I am in the best of hands.
Meryl F.
VERY very fortunate to have Dr. Gladstein and her team as a doctor. She saved my vision.
Barbara H.
The service was marvelous, no waiting around, the doctor's technician was efficient and professional.
Linda W.
Dr. Gladstein is an exceptional physician.
Meryl F.
She saved my vision.
Barbara H.
The service was marvelous.
Linda W.
Exceptional Medical Care
Patients note Dr. Gladstein's dedication to safeguarding their vision.
Thoughtful Communication
Clear, caring explanations help patients feel confident about their eye health.
The doctor spent substantial time with me, then phoned shortly after my visit to suggest an additional treatment.
Jacqueline S.
My appointment was on time and Dr. Gladstein always takes plenty of time to explain everything.
Anne G.
I was very pleased with the professionalism and empathetic attitude of everyone that I met.
Clinton S.
The doctor phoned shortly after my visit to suggest an additional treatment.
Jacqueline S.
Dr. Gladstein always takes plenty of time to explain everything.
Anne G.
Professionalism and empathetic attitude of everyone.
Clinton S.
Always a pleasant experience. Dr. Gladstein and her team are consummate professionals delivering compassionate care.
Deborah D.
Dr. Gina and her assistant Cathy have always been very efficient and professional.
Paul D.
I have always had good experiences during my visits. Dr. Gladstein is awesome.
Patricia F.
Excellent, on time, efficient, courteous and friendly.
David S.
Consummate professionals delivering compassionate care.
Deborah D.
Very efficient and professional.
Paul D.
Dr. Gladstein is awesome.
Patricia F.
Excellent, on time, efficient, courteous and friendly.
David S.
Consistent Professionalism
Visitors appreciate the reliability of the care they receive.
Dr. Suresh Mandava, MD
Reviews for Dr. Mandava highlight advanced treatments and a caring approach.
Totally incredible and the laser surgery was miraculous. Could not be happier.
Dianne C.
I travel from New York City to see Dr. Mandava. So you can see how highly I value the service I receive.
Mary Ann S.
Totally incredible and the laser surgery was miraculous.
Dianne C.
I travel from New York City to see Dr. Mandava.
Mary Ann S.
Advanced Surgical Results
Patients describe impressive outcomes after procedures.
Clear Explanations and Guidance
Understanding each step of care reassures our patients.
Dr. Mandava was very knowledgeable and took time to show me the computer scan of my eye and explain it to me.
Josephine T.
Everyone was friendly and helpful. Dr. Mandava took the time to discuss my situation and answer all of my questions.
Dennis M.
Visit was very good. Christine explained each step as we proceeded. Dr. Mandava was very clear about the operation and the various scenarios.
Ruth W.
Dr. Mandava took time to show me the computer scan of my eye.
Josephine T.
Dr. Mandava took the time to discuss my situation and answer all of my questions.
Dennis M.
Dr. Mandava was very clear about the operation and the various scenarios.
Ruth W.
Dr. Mandava and his staff are excellent. They genuinely take an interest in my well-being.
Timothy P.
Dr. Mandava and his staff are the most professional, courteous and caring people to deal with.
Richard M.
The office staff is extremely professional and kind. The office is a well-run operation.
William K.
I was not rushed at all and had all needs and questions answered. Grade: A+.
Jane L.
They genuinely take an interest in my well-being.
Timothy P.
The most professional, courteous and caring people.
Richard M.
The office is a well-run operation.
William K.
I was not rushed at all. Grade: A+.
Jane L.
Professional and Caring Team
Teamwork and kindness make each visit smooth and supportive.
Dr. William S. Potter, MD
Patients commend Dr. Potter for his respect, patience, and clear explanations.
Dr. Potter is always considerate about taking the time to explain each procedure fully and about demonstrating respect for his patients.
Richard F.
It was my first visit and Dr. Potter was very patient, clearly answering all my questions.
Jennifer Z.
Very friendly and helpful doctor and staff.
Kate D.
Dr. Potter takes time to explain each procedure fully and demonstrates respect for his patients.
Richard F.
Dr. Potter was very patient, clearly answering all my questions.
Jennifer Z.
Very friendly and helpful doctor and staff.
Kate D.
Respectful Communication
Dr. Potter takes time to ensure every patient understands their care.
Positive Experiences for Families
Parents and young patients feel at ease in Dr. Potter's care.
Dr. Potter treated my son with respect and answered all his concerns thoughtfully.
David D.
My son loved Dr. Potter. He explained everything so nicely that Nick was a new person when he left.
Parent of Nicholas E.
Nate and I had a wonderful experience with Dr. Potter and his staff.
Nathaniel G.
Dr. Potter treated my son with respect and answered all his concerns.
David D.
My son loved Dr. Potter. Nick was a new person when he left.
Parent of Nicholas E.
Nate and I had a wonderful experience with Dr. Potter.
Nathaniel G.
Mrs. Keating was wonderful and helpful at the front desk.
David D.
The office staff were lovely, making the visit a pleasure.
Claire H.
I was very impressed with Dr. Potter and his staff who went above and beyond.
Joann B.
The staff was very friendly. Dr. Potter made us feel extremely comfortable.
Gavin G.
Mrs. Keating was wonderful and helpful at the front desk.
David D.
The office staff were lovely, making the visit a pleasure.
Claire H.
Dr. Potter and his staff went above and beyond.
Joann B.
Dr. Potter made us feel extremely comfortable.
Gavin G.
Outstanding Team Support
Our front-desk and clinical teams aim to make every visit smooth.
Dr. Jerry W. Tsong, MD
Patients trust Dr. Tsong for his retinal expertise and responsive care.
He helped my mother gain her sight back, and for that we are extremely grateful.
Joan G.
Dr. Tsong has been treating me very successfully for wet AMD for two years. I owe him big time.
Bill W.
I now drive at night thanks to the glasses Dr. Tsong prescribed, even though I am an octogenarian.
Bernadette C.
He helped my mother gain her sight back.
Joan G.
Treating me very successfully for wet AMD for two years.
Bill W.
I now drive at night thanks to the glasses he prescribed.
Bernadette C.
Restoring and Protecting Vision
Many reviews speak to significant improvements in sight.
Prompt and Compassionate Response
Quick action during urgent situations provides peace of mind.
I made an emergency call on Sunday and the doctor who called back responded beautifully, calming me.
Barbara C.
Dr. Tsong saw me in his office on Sunday morning and guided me on the next steps.
Judith R.
My visit was extremely pleasurable. The technician did an amazing job with my eye exam and was very personable.
Carissa T.
Emergency call on Sunday, and he responded beautifully, calming me.
Barbara C.
He saw me in his office on Sunday morning and guided me on next steps.
Judith R.
The technician did an amazing job with my eye exam and was very personable.
Carissa T.
Your employees are simply wonderful. There is a caring and positive climate surrounding your office.
Shirley G.
Dr. Tsong has a wonderful, friendly personality. I feel I am in good hands and can ask him anything.
Jane C.
I just love Dr. Tsong's team approach, interest and use of state-of-the-art diagnostic tools.
Jean B.
Caring and positive climate surrounding your office.
Shirley G.
Wonderful, friendly personality. I feel I am in good hands.
Jane C.
I love his team approach and use of state-of-the-art diagnostic tools.
Jean B.
Friendly Office Atmosphere
From the front desk to the clinic rooms, patients feel supported.
Sofia Ribolla, O.D.
Reviews for Dr. Ribolla highlight her thoroughness, warmth, and the personalized attention she brings to every patient.
Dr. Ribolla is incredibly thorough. She didn't just check my prescription—she took the time to examine my overall eye health and explained everything clearly along the way.
Catherine M.
I was struggling with dry eyes for months before seeing Dr. Ribolla. She identified the issue right away and put together a treatment plan that has made a real difference in my comfort.
Angela R.
My son's nearsightedness was getting worse every year. Dr. Ribolla explained myopia management options we had never heard of, and we finally feel like we have a proactive plan.
Steven H.
Dr. Ribolla goes above and beyond. She fitted me for scleral lenses after I had trouble with regular contacts for years, and the difference has been life-changing.
Karen D.
Dr. Ribolla is incredibly thorough and explained everything clearly along the way.
Catherine M.
I was struggling with dry eyes and Dr. Ribolla identified the issue right away.
Angela R.
Personalized and Comprehensive Care
Patients appreciate how Dr. Ribolla takes the time to understand their unique visual needs and create tailored treatment plans.
Knowledgeable and Reassuring Guidance
Patients feel confident knowing Dr. Ribolla combines advanced training with clear, honest communication.
I was nervous about my glaucoma diagnosis, but Dr. Ribolla walked me through every step of the monitoring process. Her calm, knowledgeable approach put me completely at ease.
Robert N.
Dr. Ribolla guided me through my cataract surgery preparation so well that I felt fully informed before, during, and after the entire process. She truly cares about her patients.
Marie L.
I can tell Dr. Ribolla stays up to date on the latest in eye care. She recommended a newer approach for my dry eye symptoms that has worked far better than anything I tried before.
Diane W.
Dr. Ribolla never rushes. She sat with me and explained all my lens options after refractive surgery so I could make the best decision. That kind of patience is rare.
Frank G.
Dr. Ribolla walked me through every step of my glaucoma monitoring process.
Robert N.
Dr. Ribolla guided me through my cataract surgery preparation so well.
Marie L.
What I love most about Dr. Ribolla is how genuinely warm and approachable she is. She makes you feel like you are her only patient, and that kind of personal attention is something I truly value.
Patricia E.
I brought my daughter in for her first eye exam and Dr. Ribolla was so patient and gentle with her. She made the whole experience fun and stress-free. We will absolutely be coming back.
Laura V.
Dr. Ribolla is genuinely warm and makes you feel like her only patient.
Patricia E.
Warm and Approachable Manner
Patients of all ages feel comfortable and welcomed by Dr. Ribolla's genuine, caring demeanor.
Bella Wolf, M.D.
Reviews for Dr. Wolf reflect her surgical precision, clear communication, and the genuine compassion she brings to every patient interaction.
Dr. Wolf performed my cataract surgery and the results were incredible. I can see clearly for the first time in years, and the entire process was smoother than I ever imagined.
Harold J.
I needed a corneal transplant and was honestly terrified. Dr. Wolf explained the DSEK procedure step by step, and her steady hands and calm confidence gave me complete peace of mind.
Gloria S.
Dr. Wolf used a laser-assisted approach for my cataract surgery and helped me choose a premium lens that matched my lifestyle. My vision is sharper than it has been in decades.
Edward P.
After my DMEK procedure with Dr. Wolf, my cornea healed beautifully and my vision improved beyond what I thought was possible. Her surgical skill is truly outstanding.
Ruth A.
Dr. Wolf performed my cataract surgery and the results were incredible.
Harold J.
I needed a corneal transplant and Dr. Wolf gave me complete peace of mind.
Gloria S.
Exceptional Surgical Skill
Patients trust Dr. Wolf's precision and expertise in cataract surgery and advanced corneal transplant procedures.
Clear Communication and Patient Education
Patients feel fully informed and confident in their treatment plans thanks to Dr. Wolf's thoughtful explanations.
Before my surgery, Dr. Wolf sat down with me and explained every lens option available. She never rushed me and made sure I understood the pros and cons of each choice before deciding.
Dorothy F.
I was diagnosed with a corneal condition I had never heard of. Dr. Wolf took the time to explain exactly what was happening, what my treatment options were, and what to expect at every stage.
James T.
What sets Dr. Wolf apart is how she communicates. She uses everyday language instead of medical jargon, and she always checks to make sure you truly understand before moving forward.
Helen C.
Dr. Wolf explained the difference between DSEK and DMEK for my situation and helped me feel completely confident about which approach was right for me. That level of care is rare.
Arthur W.
Dr. Wolf explained every lens option and never rushed me before deciding.
Dorothy F.
Dr. Wolf took the time to explain my corneal condition and every treatment option.
James T.
Dr. Wolf has the rare combination of being both an exceptional surgeon and a truly compassionate person. She called me the evening after my procedure to check how I was feeling. That meant the world to me.
Virginia K.
I was anxious about having eye surgery for the first time, but Dr. Wolf made me feel safe from the very first consultation. She listened to all my concerns and never dismissed a single one.
Michael B.
Dr. Wolf called me the evening after my procedure to check on me. That meant the world.
Virginia K.
Compassionate and Supportive Approach
Patients feel genuinely cared for, from the first consultation through post-operative recovery.
Rebecca A. Shields, M.D.
Reviews for Dr. Shields highlight her surgical precision, calm demeanor, and the confidence she instills in patients managing glaucoma and cataract conditions.
Dr. Shields has been managing my glaucoma for over two years now, and my eye pressure has remained stable the entire time. Her knowledge of the latest treatments gives me real peace of mind.
Raymond H.
I had both cataracts and early-stage glaucoma, and Dr. Shields recommended a combined procedure using MIGS during my cataract surgery. One surgery addressed both issues, and my recovery was remarkably smooth.
Evelyn D.
Dr. Shields performed laser-assisted cataract surgery on both of my eyes and helped me select premium lenses that matched my daily activities. The results have been life-changing — I no longer need glasses for most tasks.
Kenneth M.
After years of using multiple eye drops for my glaucoma, Dr. Shields recommended a minimally invasive procedure that has significantly reduced my dependence on medications. I wish I had found her sooner.
Shirley N.
Dr. Shields has managed my glaucoma for over two years and my pressure has stayed stable.
Raymond H.
Dr. Shields combined MIGS with my cataract surgery and my recovery was remarkably smooth.
Evelyn D.
Advanced Glaucoma and Surgical Expertise
Patients trust Dr. Shields' specialized training in glaucoma management, MIGS, and laser-assisted cataract surgery to protect their long-term vision.
Calm, Clear, and Reassuring Communication
Patients feel informed and at ease because Dr. Shields takes the time to explain every aspect of their diagnosis and treatment.
When I was first diagnosed with glaucoma, I was scared and confused. Dr. Shields sat with me, explained what glaucoma means for my vision, and laid out a clear treatment plan that made me feel in control again.
Frances G.
Dr. Shields walked me through every premium lens option before my cataract surgery. She was honest about the benefits and limitations of each, and I never felt pressured to choose one over another.
Walter E.
I have seen several eye doctors over the years, and Dr. Shields is the first one who truly made me understand how my glaucoma is progressing and what we are doing to stay ahead of it. Her explanations are always clear and patient.
Judith R.
Dr. Shields explained the laser procedure for my glaucoma in terms I could easily follow. She told me exactly what to expect before, during, and after, and everything went exactly as she described.
Stanley P.
Dr. Shields explained what glaucoma means for my vision and laid out a clear treatment plan.
Frances G.
Dr. Shields was honest about every premium lens option and I never felt pressured.
Walter E.
Dr. Shields doesn't just treat symptoms — she partners with you for the long haul. She monitors my glaucoma closely at every visit and adjusts my plan as needed. I feel completely confident that my vision is in the best possible hands.
Margaret V.
I have been seeing Dr. Shields for several years now and I have referred my husband and two close friends to her. She is the kind of doctor who treats you like family and genuinely cares about your well-being beyond just your eyes.
Louise B.
Dr. Shields partners with you for the long haul. My vision is in the best possible hands.
Margaret V.
Dedicated to Long-Term Vision Health
Patients return year after year because Dr. Shields is committed to protecting their sight for the long run.
Gabe Shakarov, M.D.
Reviews for Dr. Shakarov reflect his calm, thoughtful approach and the trust patients place in his glaucoma and cataract expertise.
Dr. Shakarov performed my cataract surgery with laser assistance and recommended a premium lens that has truly changed my life. I can read, drive, and enjoy my grandchildren's faces without reaching for glasses.
Eleanor J.
My glaucoma had progressed to the point where I needed a tube shunt procedure. Dr. Shakarov handled the entire surgery with incredible precision and care. My pressure has been well controlled ever since.
Charles L.
Dr. Shakarov recommended a minimally invasive glaucoma procedure combined with my cataract surgery. One visit, one recovery, and both conditions are now under control. I could not be more grateful.
Betty A.
I was told by another doctor that I needed a trabeculectomy but was too scared to go through with it. Dr. Shakarov took the time to explain the procedure in detail, and the surgery went perfectly. My eye pressure is the best it has been in years.
Donald W.
Dr. Shakarov performed my cataract surgery with laser assistance and it truly changed my life.
Eleanor J.
My glaucoma needed a tube shunt and Dr. Shakarov handled it with incredible precision.
Charles L.
Skilled and Precise Surgical Care
Patients trust Dr. Shakarov's expertise in advanced cataract and glaucoma procedures, from MIGS to trabeculectomy and tube shunt surgery.
Calm, Thoughtful, and Thorough Communication
Patients value how Dr. Shakarov takes the time to explain every option clearly and answer every question with patience.
Dr. Shakarov has the most calming presence of any doctor I have ever visited. He explained my glaucoma diagnosis without any rush, answered all my questions, and made sure I felt comfortable before we discussed next steps.
Marilyn T.
I had been to two other specialists before finding Dr. Shakarov, and he was the first one who truly made me understand the difference between my treatment options. He laid everything out clearly and let me make an informed decision.
Gerald F.
Dr. Shakarov walked me through every step of my laser treatment for glaucoma. He told me exactly what to expect and checked in with me throughout. His thoroughness and patience are unmatched.
Alice K.
I appreciate that Dr. Shakarov explains things in plain language. He helped me understand why a premium lens was a good fit for my eyes and lifestyle, without any pressure. I felt fully confident going into surgery.
Sandra M.
Dr. Shakarov has the most calming presence and explained everything without any rush.
Marilyn T.
He was the first doctor who truly made me understand my treatment options clearly.
Gerald F.
Dr. Shakarov treats you like a person, not a number. He remembers details about my life and always asks how I am doing beyond just my eyes. That kind of genuine care builds real trust, and I would not go to anyone else.
Norma R.
My husband and I both see Dr. Shakarov. He helped my husband through cataract surgery and manages my glaucoma with incredible attentiveness. We feel like he is truly invested in our well-being as a family.
Janet S.
Dr. Shakarov treats you like a person, not a number. That kind of trust is rare.
Norma R.
Compassionate and Personalized Partnership
Patients feel genuinely known and cared for, building lasting relationships rooted in trust and individualized attention.
Your Vision, Our Commitment
We are honored by the confidence our patients place in us and grateful for their thoughtful words. If you have questions about your eye health or need expert care, our team is ready to help you see your best and feel comfortable every step of the way.
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